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Our Managed Services plans provide everything you need to monitor, maintain, support, and administer your network 24 hours a day, 7 days a week, 365 days a year, for a fixed, predictable monthly fee.
Our Managed Services plans include the following features:
- You will get an instant live help with remote desktop support during business hour
- Technician will be onsite if it's emergency
- We will install software and hardware during off-business hours to avoid the conflicting with your employees working and reduce your downtime
- Dedicated IT Purchaser for providing hardware and software quotes, inventorying software licenses, and tracking software subscription renewals
- Dedicated Help Desk that can be accessed via email, Web, or phone
- Guaranteed response times
- No additional charge for emergencies that affect the entire organization
- Periodic visits to review our relationship and discuss any recommendations
- Enhanced reports showing overall network health, critical observations, and network availability and utilization, in addition to detailed records of all service requests and resolutions
- Full documentation of your network, including network diagrams, software licenses, hardware inventory, procedures, IT vendor-related contact information, etc.
- Performance guarantee
Contact us for a complimentary evaluation.
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